Chalet Hotel Night Porter

Job Introduction

You will be a key part of our hotel team, reporting directly  to our Hotel Managers. Our night porters play an important role in our hotel, ensuring the security of our hotel at night as well as cleaning and setting up the dining room for breakfast for the following morning for our hotel guests.

KEY RESPONSIBILITIES  AND TASKS

• Ensure the security of the hotel and its guests by monitoring access to the hotel throughout the night
• Complete routine inspections of the hotel throughout the night  
• Ensure the hotel entrance lobby, dining room and bar area are cleaned and left tidy
• Ensure back of house areas, including the kitchen area are left clean
• Liaise with the Hotel Manager / Assistant Hotel Manager in cases of emergency
• Excellent communication skills with guests and with the rest of the team
• Carrying out other duties as requested by the Hotel Managers
• Deal with customers in a friendly, confident, responsible  manner
• Prepare breakfast buffet and tables in the restaurants and any food prep requested by kitchen team
• Reception of early morning deliveries

REQUIREMENTS OF THE ROLE

• Excellent communication and customer service skills 
• A proactive confident approach to finding solutions to any issues that may arise
• Punctuality
• Trustworthy
• You will work unsupervised for the majority of your time
• Current Level 2 Food Hygiene Certificate or equivalent
• Age 21 or over
• Fluent spoken English and intermediate French