Sales and Admin Representative - IRISH / EU PASSPORT HOLDERS ONLY

Job Introduction

**IMMEDIATE START**

Your role is primarily to support our resort teams and UK teams administration responsibilities.

Working with the Resort Manager, Childcare Resort Manager & our UK Head Office team, you will be fully responsible for ensuring various resort administration tasks are undertaken correctly, accurately & timely.

You should be able to work autonomously with little supervision, consequently, for the right candidate this role could give you considerable opportunities to enjoy life and living in a ski resort. Additionally you are a key player in our Saturday transfer operations & our possibilities to drive local sales opportunities, so experience in sales or retail is needed. 

This position is ideally suited to an accounts industry professional looking to take some ‘time out’ or a recently qualified professional looking for their first job within a diverse exciting industry.  

Whilst this job is primarily expected to be a back-office support role, when needed, you will also be required to support your team colleagues, particularly on our Transfer Days, hence customer service and communication skills are key attributes too.

KEY RESPONSIBILITIES  AND TASKS

• Working with your Resort Manager and Chalet Manager as well as our UK accounts team you will make sure all weekly food and drink purchases are recorded correctly & timely
• Working with your Resort Managers, assist in the design and management of staff work schedules
• Working with your UK colleagues ensure all staff documentation to allow staff to work legally in France is correlated, recorded & stored correctly adhering to French law  
• Ensure all weekly resort administrative tasks are completed & submitted correctly
• Provide a welcoming family friendly environment in everything that you do
• Display a well-developed knowledge of your resort and the activities and facilities on offer to families when required
• Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost  
• Maintaining and developing working relationships with all our key suppliers, ie ski schools and lift pass companies
• Develop a close working relationship with UK colleagues especially Recruitment and Accounts and respond professionally and promptly to any and all information requests
• Undertake guest transfers & accompany our customers to & from our airports, selling and promoting our products thus increasing in resort revenue
• Uphold the reputation of Ski Famille/Ski Vertigo

REQUIREMENTS OF THE ROLE

• Previous experience in administrative tasks with a critical eye for detail
• Previous experience in sales or promotions 
• Hospitality experience would be useful
• Excellent work ethic, with the ability to work autonomously
• Experience with Microsoft Office programmes and ‘gmail/google drive’ IT programmes
• Great self-motivation and organisational skills
• Good communication skills, approachable, and diplomatic
• Able to deliver excellent customer service in all circumstances & to guests of all ages
• An understanding of the differences between adult & child holiday needs
• A proactive problem solver especially when under pressure
• Knowledge of snow sports is advantageous
• A strong experienced team player
• At least basic French language skills are preferable & would put you ahead of other applicants! 
• Availability for the whole season (November 2024 until end of April 2025)
• For some resorts, a drivers licence is required, so applicants need to be over 21 due to the age restrictions on our vehicle insurance  
• Current Level 2 Food Hygiene Certificate
• We will conduct DBS checks as well as taking up two professional references