Chalet Host

Job Introduction

Chalet Host - Ski Famille and Ski Vertigo:

Our Chalet Hosts are key to delivering fantastic, memorable holidays to all our Ski Famille and Ski Vertigo guests, from our youngest to oldest!  You will be responsible for a chalet and all that it entails, cooking and delivering delicious food and upholding exceptional cleaning and housekeeping standards.

Our guests look forward to returning from a day on the slopes to a well presented meal in a beautiful clean, well maintained chalet; your skills, ability and attention to detail can make their holiday and ensure that guests return year on year.

This is a fantastic opportunity for a confident ‘home cook’ to demonstrate their experience and love of food to a wide age range of customers. You will be well presented, highly organised and comfortable working under your own initiative to manage a kitchen and ensure meals are cooked and presented to a high standard.  You will also take great pride in the cleanliness and general upkeep of your property.

You will work with Resort Managers and Resort Chalet Managers to deliver our product.  You will be expected to undertake chalet stock takes for all goods including food and cleaning products and to manage your stock control and minimise unnecessary spend and wastage.

Our chalets sleep between 6 and 30 guests. We generally work on a ratio of approx. 8 to 10 guests per chalet host.  If you wish to spend the winter working with a friend or partner, this would be a great job to apply for.

KEY RESPONSIBILITIES  AND TASKS

• Take responsibility in providing an excellent care free holiday to all travelling guests
• Provide a welcoming friendly environment in your chalet
• Cook and present all meals, afternoon cakes and canapés to a consistently high standard, understanding the age differences and culinary variations within our portfolio of guests and adapting to deal with dietary requirements when necessary
• Organise weekly property food and cleaning product stock controls and subsequent orders and deliveries, minimising wastage and a potential over spend
• Carry out daily housekeeping duties including cleaning bedrooms, bathrooms and communal guest areas
• Always maintain a high standard of chalet hygiene, cleanliness & presentation
• Undertake weekly chalet deep cleans
• Ensure you are always attentive to the needs of your guests and are always actively seeking out opportunities to make the holiday fun and trouble free
• Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost
• Uphold the reputation of Ski Famille & Ski Vertigo

REQUIREMENTS OF THE ROLE

• Minimum 2 years experience in hospitality (Including or in addition to some sort of catering experience e.g. proven 2 months working in a professional kitchen, or a cookery course plus cooking experience)
• Experience of cleaning and housekeeping
• Great self-motivation and well developed organisational skills
• Friendly, flexible and enthusiastic
• Hosting Course certificate advantageous
• An ability to think on your feet and adapt menus and food provision if required
• Able to deliver excellent customer service in all circumstances and to guests of all ages
• An understanding of the differences between adult and child holiday needs
• Knowledge of snow sports is advantageous
• A strong experienced team player
• At least basic French language skill is preferable and would put you ahead of other applicants! 
• Availability for the whole season (mid-November until late April)
• Current Level 2 Food Hygiene Certificate (to be completed after an offer of employment)
• A current Basic DBS check (to be provided after an offer of employment)
• We will take up at least two professional references